Client Services

   

Combined Computer Resources specializes in our Customers, regardless of industry or technology.  Our goal is to provide and maintain a high level of service and a high level of quality in staffing our Customers’ resource requirements.  Following is a partial list of the industries we currently support.

 Financial Services

Banking

Manufacturing

Pharmaceutical

Insurance/Re-Insurance 

We have a very high hit ratio in finding qualified candidates for our Customers, thereby making the process of buying resources an easy task.  CCR is structured to staff not only the typical mainframe and client server requirements, but also to support our Customers specialty needs.  The expertise of our consultants spans a broad range.  Following are just some of the positions we have staffed along with some of the skill sets we have the ability to support for our Customers’ Information Technology requests.

Systems Analyst

Data Warehouse Mgr. 

Systems Programmer

Web Developer

QA Tester

Data Base Administrator

Data Modeler

Programmer

Web Architect

Documentation Specialist

Data Administrator

Systems Architect

Programmer/Analyst

Network Engineer

 

Mainframe Technologies:  DOS/VSE, OS/MVS, JCL, VSAM, COBOL, COBOL II, ASSEMBLER, PL/1, CICS, IDMS, IMS, ORACLE, DB/2, UDB, LU6.2, SQL, QMF, SAS, RAMIS, FOCUS

Client Server Technologies:  NT, UNIX, WINDOWS 95/98/00, ACCESS, ORACLE, PARADOX, SQL SERVER, SYBASE, XDB, C, C++, SQL, TSQL, KORN SHELL, PERL, POWERBUILDER, VISUAL BASIC, VBA, CRYSTAL REPORTS, DESIGNER 2000, DEVELOPER 2000, AUTOMATED TEST TOOLS  

Web Technologies:  HTML/DHTML, JAVA, JAVASCRIPT, JSP, JAVA BEANS, JBUILDER, COLD FUSION, CORBA, COM/DCOM, BROADVISION, IIS, ASP, WEBSPHERE, WEBLOGIC, VISUAL CAFÉ, XML/SCL, EJB, FRONT PAGE, ADOBE PHOTO SHOP, PLUM TRE, HUMMINGBIRD, RATIONAL ROSE

Quality Assurance:

Quality Assurance begins with the interview process.  When we are recruiting a new consultant, CCR candidates are individually screened by our Recruiting Department during an in person interview.  Candidates are carefully screened for personality, presentation, professionalism, and compatibility to the customers’ needs and environment.  After this interview, qualified candidates then receive a thorough technical evaluation by one of our Technical Directors to determine skill level and ability.  References are checked and/or past performance is reviewed to ensure the quality of the candidates submitted.  We also have the ability to provide background investigations should this be required.  

After a Consultant is placed with a Client, a CCR Technical Director is assigned to that account.  The Technical Director’s responsibilities include monitoring the Consultant’s performance and satisfaction and keeping in touch with the Project Manager with whom he/she is assigned.  This process keeps an open line of communication on a regular basis, which allows for swift problem resolution.  Often, we are able to resolve issues before they become a problem. 

We also require the Consultants to fill out a status report on a weekly basis that requires a signature from the Client Manager.  Those reports describe what was accomplished during the week and what is planned for the following week.  This allows Clients to see very quickly the pace at which the Consultant is working and direction they are going.  The status form also documents any comments or concerns from the Consultant, which are addressed on a regular basis.  

CCR is a company capable of staffing requirements quickly and accurately.  We are confident that based on our experience, CCR will be a valuable asset when the need for additional resources arises.

 

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